Refund Policy

Our Promise

We want Loopwarn to be worth your money. If it isn't, we'll make it right.

14-Day Free Trial

Every new account gets 14 days free, no card charged. If you don't continue, you're not billed. Nothing to refund.

7-Day Refund Window After First Charge

If you're charged for your first month and realize within 7 days that Loopwarn isn't right for you, email us at hello@loopwarn.com and we'll refund that charge in full. No questions, no form, no runaround.

Monthly Renewals

After the first month, subscriptions auto-renew. You can cancel anytime from your account settings to prevent the next charge. We generally don't refund charges that have already renewed, since you had the full month to cancel - but if something unusual happened (duplicate charge, service outage, you forgot to cancel after 2+ months of non-use), reach out and we'll look at it case by case.

How to Request a Refund

Email hello@loopwarn.com with:

• The email on your account
• The charge date you're asking about
• A one-line reason (optional, but helpful)

We'll respond within 2 business days.

Processing Time

Approved refunds are processed by Paddle, our payment processor. Expect the refund on your card within 5-10 business days, depending on your bank.

Chargebacks

If you dispute a charge with your bank instead of contacting us first, we may suspend your account while the dispute is reviewed. We'd much rather help directly - email us and most issues get resolved the same day.

Contact

hello@loopwarn.com